Australia-wide field service backed by remote diagnostics and a stocked Sydney spares pool, supporting hospitals, day surgeries, and veterinary clinics nationwide.
Annual service contracts
Annual maintenance contracts cover scheduled calibration, IEC 60601 retest, firmware updates, priority response on faults, and discounted spares. Pricing scales with facility size and asset count.
Field response
Sydney-based engineers, deployable Australia-wide. Critical-fault response time is committed in your service contract — typically next-business-day on the east coast and 48 hours nationally for NSW, VIC, QLD, and ACT.
Remote diagnostics
Bioni hardware reports its health state to our service portal, so we often know about a fault before your biomedical team does — and can dispatch a fix before the next surgical list starts.